Terms & Conditions — facai77
These Terms & Conditions govern your use of the facai77 platform, including all casino games, sports betting services, account management, and payment transactions available to players in Bangladesh and worldwide. Please read this agreement in full before registering or placing any wager.
You must be at least 18 years of age to hold a facai77 account. Age verification may be requested at any point. Accounts found to be held by persons under 18 will be closed immediately and any funds voided.
facai77 processes deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and local bank transfers. All transaction amounts displayed on the platform are denominated in BDT unless stated otherwise.
All games on facai77 are supplied by certified providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — with independently audited RNG systems. Outcome manipulation is strictly prohibited on both sides.
You are solely responsible for maintaining the confidentiality of your login credentials. facai77 will never ask for your password via email, SMS, or live chat. Enable two-factor authentication to add an additional layer of account protection.
Each individual player may hold only one active facai77 account. Duplicate accounts will be merged or closed. Bonuses and promotions may be forfeited if multiple accounts are found to be operated by the same individual.
facai77 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or a platform notification. Continued use of the platform following notification constitutes acceptance of the revised terms.
1. General Terms & Acceptance
By accessing, registering with, or using the facai77 platform in any capacity — including browsing the casino lobby, placing a sports bet, making a deposit, or interacting with customer support — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions, together with the facai77 Privacy Policy and the Responsible Gaming Policy. These documents collectively form the entire agreement between you and facai77.
These Terms & Conditions apply to all services offered by facai77, including but not limited to: live casino games, sports betting, slots, fishing games, dice games, promotional offers, bonuses, loyalty programmes, payment transactions, and customer support interactions. Access to the facai77 platform is a privilege, not a right; facai77 reserves the right to restrict, suspend, or terminate access at its sole discretion, consistent with the provisions set out in these terms.
If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the facai77 platform and close your account. Continued use of the platform following notification of any amendment to these terms shall constitute your acceptance of the revised terms. It is your responsibility to review these terms periodically. The effective date displayed at the top of this document indicates when the current version took effect.
2. Account Registration & Eligibility
To access real-money gaming services on facai77, you must register a player account. Registration is open to individuals who meet all of the following eligibility criteria:
- Age: You must be at least 18 years of age at the time of registration. facai77 enforces a strict 18+ policy and may request documentary proof of age at any time.
- Jurisdiction: You must be accessing the platform from a jurisdiction in which online gambling is not explicitly prohibited by law. It is your sole responsibility to determine whether your use of facai77 is lawful in your location.
- Capacity: You must have full legal capacity to enter into a binding agreement. Persons under legal guardianship, those declared legally incapable, or those who have been self-excluded from gambling platforms may not register.
- Single account: You may hold only one active facai77 account. Registration of a second account — whether under the same name, email address, payment method, device, or IP address — is prohibited and will result in closure of all associated accounts.
- Accurate information: All information provided during registration must be truthful, complete, and current. You are obligated to update your account details promptly if any information changes. Providing false information at registration is grounds for immediate account termination and forfeiture of any balance.
facai77 conducts Know Your Customer (KYC) verification as part of its anti-money-laundering (AML) compliance obligations. You may be required to submit a copy of a government-issued photo ID (such as a Bangladesh National ID card or passport), proof of address (such as a recent utility bill or bank statement issued in Bangladesh), and proof of payment method ownership before a withdrawal is processed. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension.
facai77 reserves the right to decline any registration application at its sole discretion, without being required to provide reasons for the refusal.
3. Deposits, Withdrawals & Payments
facai77 processes all financial transactions in Bangladeshi Taka (BDT). The platform supports the following payment methods: bKash, Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), Upay, Dutch-Bangla Bank transfer, City Bank transfer, BRAC Bank transfer, Islami Bank transfer, Sonali Bank transfer, Visa, and Mastercard. Payment method availability may vary and is subject to change without prior notice.
Deposits: Deposits are credited to your facai77 account balance as soon as the payment is confirmed by the relevant payment provider. Mobile wallet transactions via bKash, Nagad, and Rocket are typically confirmed within minutes. Bank transfers may take longer depending on the processing times of the issuing bank. facai77 does not impose a platform-side delay on confirmed deposits. Minimum and maximum deposit amounts are specified in the Cashier section of your account and are subject to change.
Withdrawals: Withdrawal requests are processed by facai77 within the timeframes published in the Help section. facai77 does not impose unnecessary delays on withdrawal processing beyond what is required for identity and fraud verification. Withdrawals must be made to the same payment method used for the most recent deposit where technically feasible, consistent with anti-money-laundering best practice. facai77 reserves the right to request additional KYC documentation before approving a withdrawal.
Player funds: Funds deposited into your facai77 account balance are held for the purpose of wagering on the platform. facai77 maintains player funds in accordance with its financial obligations. You may not use your facai77 account as a general-purpose financial account — deposits must be accompanied by genuine gaming activity. The platform reserves the right to close accounts that show no gaming activity within a period of 12 consecutive months from the last transaction.
Chargebacks and disputes: Initiating a chargeback, payment reversal, or dispute with your bank or payment provider in relation to a genuine facai77 transaction is a breach of these Terms & Conditions. facai77 reserves the right to suspend your account, freeze your balance, and pursue recovery of any funds reversed through a chargeback process while a dispute is under investigation.
4. Bonuses & Promotions
facai77 offers bonuses and promotional offers to eligible registered players from time to time. All bonuses are subject to the specific terms and conditions published at the point of offer, which form part of these Terms & Conditions and must be read in conjunction with them. Where a conflict exists between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall prevail in respect of that promotion.
- Wagering requirements: Bonuses awarded by facai77 are subject to a wagering requirement that must be satisfied before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in the individual promotion terms. Unless explicitly stated otherwise, wagering requirements apply to the bonus amount (and in some cases the bonus plus deposit amount). Players are advised to read promotion terms carefully before opting in.
- Eligible games: Not all games contribute equally to wagering requirements. Live dealer games, sports betting, and certain table games may contribute at a reduced rate or may not contribute at all. The eligible games and their contribution percentages are set out in the individual promotion terms.
- Bonus expiry: Bonuses that are not activated or wagering requirements that are not completed within the validity period specified in the promotion terms will expire and be removed from your account without replacement or compensation.
- Abuse prevention: facai77 monitors accounts for patterns consistent with bonus abuse, including but not limited to: opening multiple accounts to claim bonuses multiple times, placing opposing bets across accounts to guarantee withdrawal of bonus funds, and exploiting promotional mechanics in a manner not intended by the platform. Accounts found to be engaged in bonus abuse will have bonuses voided and may be subject to account closure.
- Promotional changes: facai77 reserves the right to withdraw, amend, or cancel any promotion at any time. Players who have opted into a promotion prior to an amendment will be notified of material changes.
5. Age Restriction & Responsible Gaming
facai77 enforces a strict minimum age requirement of 18 years. Gambling is not permitted for persons under 18 years of age under any circumstances. This requirement is non-negotiable and applies to all account holders regardless of jurisdiction, payment method, or game type. 18+
If facai77 has reason to believe that an account is being used by or on behalf of a person under the age of 18, the account will be suspended immediately pending age verification. Any deposits made and any winnings accrued during the period of suspected underage use will be withheld pending the outcome of the verification process. If underage use is confirmed, any winnings will be voided, and deposits may be returned to the source payment method after deducting any wagered amounts.
facai77 is committed to responsible gaming and provides all registered players with a range of self-management tools, accessible from the account dashboard:
- Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit. Limit reductions take effect immediately; limit increases are subject to a cooling-off period.
- Session time limits: Set a maximum session duration after which you will receive an alert or be automatically logged out.
- Cooling-off periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place wagers.
- Self-exclusion: Permanently exclude yourself from the platform. Self-exclusion requests are irrevocable for a minimum period of 6 months. During the exclusion period, facai77 will not send promotional communications to the excluded player.
For full details on all responsible gaming tools and guidance on seeking help if gambling is affecting your wellbeing, please visit the Responsible Gaming page or contact the support team at support@facai77.
6. Prohibited Conduct & Fraud
The following conduct is strictly prohibited on the facai77 platform. Engaging in any of the following activities constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, forfeiture of account balance, and legal action where appropriate:
- Fraud and misrepresentation: Providing false identity information, impersonating another person, or using another person's payment method without authorisation.
- Money laundering: Using facai77 to deposit, layer, or withdraw funds derived from criminal activity. facai77 is obligated to report suspicious activity to relevant authorities.
- Collusion: Coordinating with other players to gain an unfair advantage in poker, live casino games, or any other competitive game format available on the platform.
- Exploitation of software errors: Taking advantage of technical errors, glitches, or vulnerabilities in the platform software to gain winnings that would not otherwise be payable. Winnings obtained through exploitation of a technical error are not valid and will not be paid out.
- Automated wagering: Using bots, scripts, artificial intelligence tools, or any automated system to place wagers or interact with the platform in a manner not intended for human players, without the express written consent of facai77.
- Chargebacks and payment fraud: Initiating illegitimate chargebacks or fraudulent payment disputes with your bank or mobile wallet provider in respect of genuine facai77 transactions.
- Abusive behaviour: Threatening, harassing, or using offensive language toward facai77 staff or other players via any communication channel provided by the platform.
facai77 employs fraud detection systems that monitor wagering patterns, login behaviour, device fingerprinting, and payment activity. Players flagged by these systems may be subject to account review, temporary suspension, or enhanced KYC verification without advance notice.
7. Account Suspension & Closure
Closure by the player: You may request to close your facai77 account at any time by contacting the support team at support@facai77. Before your account is closed, you will be required to withdraw any remaining balance to your registered payment method. Accounts cannot be closed while a withdrawal request, KYC review, or fraud investigation is pending.
Suspension or closure by facai77: facai77 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:
- Breach of any provision of these Terms & Conditions
- Failure to complete KYC verification within the requested timeframe
- Suspected fraud, money laundering, or collusion
- Account inactivity for 12 consecutive months with a zero or negligible balance
- Confirmed underage use
- Duplicate account detection
- Instruction from a payment provider, financial institution, or law enforcement authority
Where an account is closed by facai77 due to a confirmed breach of these terms, any remaining balance may be forfeited in full, subject to the nature and severity of the breach. Where an account is closed for administrative or non-breach reasons (such as inactivity), the player will be notified and any positive balance will be returned to the player's last registered payment method after applicable verification steps.
8. Limitation of Liability
facai77 provides its platform on an "as is" and "as available" basis. While the platform makes every reasonable effort to ensure continuous, uninterrupted access and accurate game outcomes, facai77 does not warrant that the platform will be error-free, free from interruption, or free from technical defects at all times. Scheduled maintenance windows will be communicated in advance where possible.
To the maximum extent permitted by applicable law, facai77's total liability to any player — whether arising in contract, tort, statute, or otherwise — shall not exceed the total net deposits made by that player to their facai77 account in the 30-day period immediately preceding the event giving rise to the claim. facai77 shall not be liable for:
- Indirect, incidental, special, or consequential losses of any kind
- Loss of profits, revenue, data, or business opportunity
- Losses arising from service interruptions caused by third-party infrastructure (including payment providers, internet service providers, or game studios)
- Losses arising from events outside facai77's reasonable control, including natural disasters, civil unrest, government action, telecommunications failure, or acts of God
- Errors in game outcomes attributable to certified third-party RNG systems, where facai77 has no ability to influence the outcome
Nothing in these Terms & Conditions shall limit or exclude liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
By using facai77, you acknowledge and accept that online gambling involves financial risk, and that you may lose the funds you wager. facai77 does not guarantee any outcome, winning, or return on any wager placed on the platform. You are solely responsible for your wagering decisions and for managing your gaming budget responsibly.
If you have any questions about these Terms & Conditions, please contact the facai77 support team at support@facai77. Support is available 24 hours a day, 7 days a week, in English.
Questions About Your Account?
If you need clarification on any part of these Terms & Conditions, our support team is available around the clock. You can also explore our FAQ, review our Responsible Gaming guidelines, or head straight to the casino. For adults aged 18 and above only.